Account

Delete your account

Last updated: April 29, 2026

You can permanently delete your Banyan account — including all data across Canopy, Outpilot, and Herald — at any time. There are two ways to do it.

Option 1 — In-app (fastest)

Open the Banyan mobile app or app.getbanyan.co.
Go to Outpilot → Settings → Security.
Tap Delete account.
Confirm with your password. You'll be signed out immediately.

Option 2 — Email

Send an email to ujjwal@codenicely.in from the address you used to sign up, with the subject "Delete my Banyan account". We'll confirm receipt within 1 business day and complete the deletion within 30 days.

What gets deleted

Your profile (name, email, password hash).
All Canopy posts, drafts, scheduled posts, and viral-post bookmarks.
All Outpilot campaigns, lead lists, leads, conversations, messages, and connection records.
All Herald mailboxes, campaigns, leads, and analytics.
Your LinkedIn OAuth tokens and any encrypted credentials we held on your behalf.
Any uploaded files (profile picture, CSVs).

What's retained, and why

Invoices and tax records — retained for 7 years per Indian tax law.
Aggregated, anonymised usage statistics — retained indefinitely; cannot be re-associated with you.
Encrypted backups — your data is removed from the next backup cycle and rotated out within 30 days.
Server access logs (IP, traceId) — retained 30 days for abuse prevention.

Timeline

Day 0 — your account is soft-deleted. You're signed out everywhere; data is hidden from all Banyan systems and APIs.
Within 24 hours — connected LinkedIn and email integrations are disconnected.
Within 30 days — hard delete from primary databases and backups. Stripe customer record is detached from billing.

What if I have an active subscription?

Deleting your account also cancels your subscription effective immediately — no further charges. Refunds for the unused portion are not provided unless required by your local consumer law.

Questions?

Email ujjwal@codenicely.in and we'll get back to you within 1 business day.